Secugen | Device Registration ((hot))

If you encounter issues during device registration, check the following:

Whitelist local ports 11100-11105 in your antivirus software.

Ensure that the computer recognizes the device (usually a light will flash or a Windows notification will appear). 4. Registration and Activation Open the RD Service application installed on your system.

Plug your SecuGen device into a working USB port (preferably a USB 2.0 or 3.0 port directly on the motherboard). secugen device registration

Locate the driver or the standard SecuGen USB Driver , depending on your software requirements.

Wait for the Windows notification stating, "Device is ready for use."

Avoid tightly wrapping the USB cable around the device body, as this can cause internal wiring damage over time. If you encounter issues during device registration, check

The management server cannot validate the device's internal serial number, or your internet connection is blocking the authentication request. Solution: Check your internet connection.

SecuGen biometric devices are widely used for Aadhaar-based authentication in India, but they won't work out of the box for these services without proper registration. This registration process ensures your device is "Registered" as per UIDAI norms. 1. Locate Your Device Serial Number

This occurs if using older drivers. Download the latest WHQL-certified drivers from SecuGen, or temporarily disable Driver Signature Enforcement in the advanced Windows startup menu. Registration and Activation Open the RD Service application

If you receive an error regarding the license, you must pay the renewal fee via the SecuGen India website. Frequently Asked Questions

However, before any SecuGen device can capture fingerprints for verification or identification, it must be properly within your software ecosystem. Device registration is the critical handshake between the physical hardware and the application you are using (e.g., time attendance, patient records, or law enforcement systems).

You can check if your device is active on the RD Status page . Registration for International Users (NRIs)

If the automatic process fails, you must manually provide your device details to the management server.